Retail Associate - Apparel Processor

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Brook Park (OH); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries Of Gr. Cleveland & East Central Ohio is hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards in soft-line departments. You will greet customers and donors and uphold service standards according to agency policies.

You will sort items for sale or salvage, tag donations quickly, maintain a neat processing area, and participate in a team that values inclusion and community impact.

Qualifications

• Greeting customers and donors according to agency policies.
• Maintain quality standards for apparel and donations.
• Ensure items are flaw-free and correctly processed.

Responsibilities

• Sort apparel into salable and salvage categories.
• Hang and tag donations quickly according to standards.
• Check for tears, stains, odor, and other flaws.
• Maintain a neat processing area and be ready for the next shift.
• Uphold Goodwill principles and perform other duties as assigned.

Skills

Customer service

Brand and fashion knowledge

Communication skills

Donor greeting protocols

Job description

Join us in making a meaningful impact at Goodwill!

We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will uphold customer service standards by greeting and thanking customers and donors, according to agency policies and procedures.

Key Responsibilities:

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
• Hangs and tags quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Some of the great perks of working at Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.