Retail Associate - Apparel Processor

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Massillon (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Short-term and long-term disability insurance

Life insurance

Paid holidays

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking retail associates in Massillon, Ohio. This position involves sorting, hanging, and tagging donations, ensuring quality standards are met while providing excellent customer service.

Employees can enjoy perks like a bonus incentive plan, generous paid time off, and medical benefits for full-time workers. A strong commitment to community service and a welcoming work environment is emphasized.

Qualifications

• Knowledgeable of brand names, fashion trends, and price points for apparel.
• Ability to sort and ensure quality of apparel donations.

Responsibilities

• Sorts apparel into salable and salvage categories.
• Hangs and tags quality donations quickly.
• Maintains a clean processing area.

Job description

Join Goodwill in making a meaningful impact in Massillon, Ohio! Goodwill is dedicated to serving our community by providing high‑quality goods, cultivating a supportive environment, and promoting an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft‑line departments. You will uphold customer service standards by greeting and thanking customers and donors in accordance with agency policies and procedures.

Key Responsibilities

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw‑free.
• Hangs and tags quality donations quickly, in accordance with agency standards, while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

Some Of The Great Perks Of Working At Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees Who Work Full-time Are Also Eligible For

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

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