Retail Associate

ExplorUS; Springfield (IL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401k Retirement Program

Employee Discount

Employee Assistance Program

Recognition Program

Job summary

Abraham Lincoln Presidential Library and Museum is seeking a friendly Gift Shop Associate to greet visitors, assist with product inquiries, and process payments at the point of sale. You will maintain displays, restock as needed, and contribute to a welcoming, efficient shopping experience.

The role requires strong organizational skills, reliable attendance, and the ability to lift up to 25 lbs and stand for extended periods in a fast-paced environment.

Qualifications

• Strong customer service orientation and friendly communication.
• Ability to multi-task and stay organized in a busy retail setting.
• Dependable, punctual and able to work on schedule.
• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greet customers entering the store and provide friendly service.
• Guide customers to products and answer inquiries.
• Assist with museum-related inquiries and POS transactions.
• Accurately total, process and collect payments using the POS system.

Skills

Customer service

Communication

Multi-tasking

Punctuality

Physical stamina

Education

High school diploma

Tools

POS systems

Job description

Ever wondered what it's like to work in a museum? Join our team at the Abraham Lincoln Presidential Library and Museum! Work in a one-of-a-kind environment, meet visitors from across the country, and be part of a team that helps bring history to life.

We're looking for customer service oriented, friendly faces to work in our gift shop!

Responsibilities

• Greet customers entering the store & provide friendly customer service
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all museum related inquiries
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Participate in closing, opening procedures
• Participate in daily cleaning/maintenance duties
• Contribute to a positive environment where all employees trust and respect each other

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast-paced environment.

Education and Experience

• Education: High school diploma or equivalent preferred
• Experience: Demonstrated ability to handle general math
• Minimum 1 year retail sales experience preferred
• Minimum 1 year experience with POS systems preferred

Pay Range

$15/hour

Benefits

• 401k Retirement Program
• Employee Discount
• Employee Assistance Program
• Recognition Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.