Museum Gift Shop Associate - Customer Service & POS

ExplorUS; Springfield (IL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401k Retirement Program

Employee Discount

Employee Assistance Program

Recognition Program

Job summary

Abraham Lincoln Presidential Library and Museum is seeking a friendly Gift Shop Associate to greet visitors, assist with product inquiries, and process payments at the point of sale. You will maintain displays, restock as needed, and contribute to a welcoming, efficient shopping experience.

The role requires strong organizational skills, reliable attendance, and the ability to lift up to 25 lbs and stand for extended periods in a fast-paced environment.

Qualifications

• Strong customer service orientation and friendly communication.
• Ability to multi-task and stay organized in a busy retail setting.
• Dependable, punctual and able to work on schedule.
• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greet customers entering the store and provide friendly service.
• Guide customers to products and answer inquiries.
• Assist with museum-related inquiries and POS transactions.
• Accurately total, process and collect payments using the POS system.

Skills

Customer service

Communication

Multi-tasking

Punctuality

Physical stamina

Education

High school diploma

Tools

POS systems

Job description

Abraham Lincoln Presidential Library and Museum is seeking a friendly Gift Shop Associate to greet visitors, assist with product inquiries, and process payments at the point of sale. You will maintain displays, restock as needed, and contribute to a welcoming, efficient shopping experience.

The role requires strong organizational skills, reliable attendance, and the ability to lift up to 25 lbs and stand for extended periods in a fast-paced environment.