Retail Associate

Wequassett Resort and Golf Club; Harwich (MA); On-site; USD 25,000 - 28,000; Part time

Job summary

Wequassett Resort and Golf Club is seeking a Seasonal Retail Associate for the resort shop from May through December. You will greet guests, offer merchandise recommendations, and process sales using a POS system while keeping the shop clean and stocked.

Successful candidates will have strong interpersonal and communication skills, attention to detail, and the ability to stand for long periods and lift up to 25 lbs. Weekend and holiday availability is required.

Qualifications

• Previous retail, merchandising, hospitality, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to operate a POS (point of sale) system and handle credit card transactions.
• Attention to detail and ability to multitask in a busy environment.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet and assist guests in a warm and professional manner.
• Provide product recommendations and information about merchandise.
• Process sales transactions accurately using a POS system.
• Maintain cleanliness and organization of the shop, including restocking merchandise.
• Monitor inventory levels and report low stock to the Retail Manager.
• Handle guest inquiries and resolve concerns courteously.
• Follow resort and shop policies for cash handling, security, and loss prevention.
• Work collaboratively with all resort staff to enhance the guest experience.
• Perform other duties as assigned by the Retail Manager.

Skills

Interpersonal skills

Communication skills

POS experience

Attention to detail

Lifting 25 lbs

Tools

POS system

Job description

Key Responsibilities

• Greet and assist guests in a warm and professional manner.
• Provide product recommendations and information about merchandise.
• Process sales transactions accurately using a point-of-sale (POS) system.
• Maintain cleanliness and organization of the shop, including restocking merchandise.
• Monitor inventory levels and report low stock to the Retail Manager.
• Handle guest inquiries and resolve any concerns in a courteous manner.
• Follow resort and shop policies for cash handling, security, and loss prevention.
• Work collaboratively with all resort staff to enhance the guest experience.
• Perform other duties as assigned by the Retail Manager.

Qualifications & Skills

• Previous retail, merchandising, hospitality, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to operate a POS (point of sale) system, computer, and handle credit card transactions.
• Attention to detail and ability to multitask in a busy environment.
• Ability to stand for extended periods and lift up to 25 lbs.

Schedule Requirements

• This is a seasonal position for the duration of May through December. Applicants must have a flexible schedule, including availability to work weekends and holidays.

Hourly Rate: $18 - $20 / hour depending on experience and qualifications