Retail Associate

Humane Society of Central Oregon; Bend (OR); On-site; USD 22,000 - 29,000; Part time

Job summary

The Humane Society of Central Oregon is seeking a part-time Retail Associate for our thrift store in Bend. You will cashier, process donations, price items, and help customers while supporting store goals.

Ideal candidates have 1-3 years of retail experience, a valid Oregon driver’s license if required, and the ability to lift up to 50 pounds. You will work with the team to boost sales and provide excellent service.

This role requires punctuality, reliability, and a customer-first attitude.

Qualifications

• 1-3 years retail experience, preferably in clothing or second-hand retail.
• Valid Oregon Driver’s License and reliable transportation to work.
• Ability to lift up to 50 pounds and perform physical tasks.
• Basic knowledge of computers and store software.

Responsibilities

• Operate the Point of Sale (POS) system and handle transactions accurately.
• Process donations and price items for sale.
• Maintain stocked, organized sales floor and assist with store operations.
• Collaborate with Management to implement sales strategies and achieve revenue goals.
• Ensure safety procedures and store policies are followed.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Education

High school diploma or equivalent

Tools

Driver's License

Job description

Position Title: Retail Associate

Reports To: Store Manager

Classification: Part-Time, 30-35 hours

Pay Scale: $16.46 - $21.16 / hour

Location: Humane Society Thrift Store

Purpose of Position

Retail Associates perform a variety of tasks that include, cashiering, receiving donations and processing them, pricing and staging items on the sales floor. Associates assist Thrift Store Management team by working to increase sales at the thrift store while simultaneously providing great value to our loyal customers. Our Associates always strive to provide excellent customer service and represent HSCO in a positive manner.

Essential Duties and Responsibilities

• Operate the Point of Sale (POS) system and handle transactions accurately.
• Communicate efficiently and effectively with all persons on HSCO property.
• Checking fitting rooms and returning items to sales floor.
• Routinely complete product culls to remove expired items.
• Accept and process donations from community members in a professional manner.
• Inspecting donated items for damage, stains, or excessive wear and deciding which items are suitable for resale.
• Researching brands, vintage eras, or current trends to ensure items are priced accurately according to their market value.
• Pricing donations accurately and according to HSCO policy. Ensures sales floor is well stocked and organized.
• Collaborate with peers to maintain day-to-day operations of the store as required.
• Adhere to all safety procedures, store policies, and OSHA requirements.
• Collaborate with Management to implement sales strategies and achieve revenue goals.

Required Skills and Abilities

• Ability to resolve personal scheduling issues amid a fluctuating work environment.
• Ability to calculate sales figures and cash amounts efficiently and accurately.
• Ability to bend, stoop, twist, and stand for long periods of time. Lifting requirements 50 pounds. Walk up and down a flight of stairs multiple times a day.
• Basic knowledge of computers and apps used in the workplace.
• Competent verbal and writing skills with a proven ability to communicate effectively with diverse groups
• Knowledge of HSCO goals, philosophies and mission desired

Qualifications

• 1-3 years retail experience. Prior clothing or second-hand retail experience preferred.
• Valid Oregon Driver’s License and excellent driving record. (Not required for non-driving position; however, reliable transportation to and from work each day of the week is a must).

Work Environment

Work may be performed in noisy indoor and outdoor environments. You may encounter exposure to the elements, including severe cold and heat, be exposed to zoonotic diseases and aggressive animals that my result in scratches, bites, kicking or cause other bodily injuries. People assigned to this position may encounter high levels of stress. Position requires lifting up to 50 pounds, bending, stretching kneeling, and standing for long periods of time, computer work, writing, and filing. You must have the physical and mental ability to safely perform the full range of duties of the position without creating a hazard to self or others. Must be able to work early/late hours, according to the needs of the department schedule, including weekends.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exclusive list of all job duties. Employees will be required to follow any other job-related instructions and to perform job-related duties requested by their supervisor. HSCO has the right to revise the Position Description at any time.