Retail Assistant Supervisor

Goodwill Industries of Southwest Florida; Bonita Springs (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in Southwest Florida seeks a Retail Assistant Supervisor to manage store operations, achieve profit goals, and train staff. This full-time role requires strong leadership and retail sales experience, plus the ability to handle multiple tasks under pressure. Benefits include health plans, retirement savings, and paid time off.

Benefits

Health, vision, and dental plans

403(b) retirement plan

Paid holidays

Personal time off (PTO)

Employee Assistance Program

Store Discounts

Tuition Reimbursement

Qualifications

• Experience in retail sales and management required.
• Ability to work under stress with good judgment.
• Skills in training staff and performing business mathematics.

Responsibilities

• Achieving revenue, profit, and expense objectives.
• Training staff to meet production goals.
• Managing customer service and store operations.

Skills

Supervisory Skills

Customer Service

Business Acumen

Education

High school diploma or equivalent

College degree preferred

Tools

Point of sale systems

Office computer systems

Job description

Goodwill INDUSTRIES OF Southwest Florida, INC.

Retail Assistant Supervisor

Full time

Location: Bonita Commons Store #137

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.

Description of Responsibilities: Under the general guidance of the Store Manager, the Assistant Supervisor performs and assists with duties including achieving revenue, expense, and profit objectives as outlined in the store's budget, training staff to meet production goals, merchandise standards, customer service expectations, mission integration, and adherence to company policies. The role requires a combination of business acumen, interpersonal skills, and leadership. Working long hours, including weekends, evenings, and holidays, is often expected.

Required Experience: High school diploma or equivalent required; college degree preferred. One year of retail sales experience required; two years preferred. One year of management/supervisory experience required; two years preferred.

Required Skills: Ability to learn point of sale and donation systems, office computer, and telephone use. Ability to work under stress, using good judgment, patience, and understanding. Ability to follow instructions, perform business-related mathematics, supervise and train staff, and lift/move items up to 40 pounds. Standing for long periods and working outdoors in varying temperatures may be required. Additional responsibilities include safety, financial results, guest and mission services, production, merchandising, administrative tasks, maintenance, and staffing management.

BENEFITS AND EMPLOYEE WELL-BEING

• Health, vision, and dental plans
• 403(b) retirement plan
• Paid holidays
• Personal time off (PTO)
• Employee Assistance Program
• Store Discounts
• Tuition Reimbursement

Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Workplace Values

• Respect: We treat all people with dignity and respect.
• Stewardship: We are socially, financially, and environmentally responsible.
• Ethics: We meet the highest ethical standards.
• Learning: We challenge each other to strive for excellence and continual learning.
• Innovation: We embrace continuous improvement, creativity, and change.