Medicare Recovery Supervisor

Chickasaw Nation Industries, Inc.; Oklahoma City (OK); Remote; USD 45,000 - 49,000; Full time

Job summary

Chickasaw Nation Industries, Inc. is seeking a Medicare Recovery Supervisor to oversee operations at the Benefits Coordination & Recovery Center. The successful candidate will manage a team, ensuring compliance with Medicare policies, while also fostering a productive work environment. The role requires strong organizational and communication skills, along with a Bachelor's degree or relevant experience in Medicare recovery.

Benefits

Comprehensive benefits including health

401(k) plan

Paid time off

Training opportunities

Qualifications

• Experience in Medicare recovery environment required.
• Familiarity with Medicare policies and workload tracking systems.
• Ability to obtain and maintain required customer clearance.

Responsibilities

• Manage team ensuring compliance, quality, and productivity standards.
• Handle escalated inquiries and maintain operational confidentiality.
• Perform administrative duties such as training and evaluations.

Skills

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's degree

Five (5) years of related experience

Tools

Microsoft Office Suite

BCRS system

Job description

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Job Description

The Recovery Supervisor provides support for the Benefits Coordination & Recovery Center (BCRC) and is responsible for all activities related to the scope of work within established operating procedures. This position ensures all duties are completed by delegating work to subordinates based on their knowledge and skill ability. The Recovery Supervisor works closely with superiors to ensure compliance, productivity, and quality goals are met for the department. Experience with Medicare (MSP) is required.

The Recovery Supervisor manages the day-to-day operations of the correspondence processing departments based on a 1:18 ratio. Responsibilities include ensuring work is completed accurately and according to standards, managing personnel, approving timesheets, and handling disciplinary actions. The position is fully remote.

Company Overview

Chickasaw Nation Industries, Inc. (CNI) is a holding company with subsidiaries engaged in Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation for the federal government and commercial enterprises. A portion of profits supports Chickasaw citizens. CNI offers comprehensive benefits from day one, including Medical, Dental, Vision, 401(k), and more.

Essential Requirements

• Ability to obtain and maintain required customer clearance.
• Five (5) years of experience in Medicare recovery environment, including familiarity with Medicare policies, MSP systems (ReMAS, CWF/HIMR, ECRS, HIGLAS, BCRS), and workload tracking systems.
• Experience with BCRS system preferred.
• Operational knowledge of Medicare policies and MSP systems.
• Proficiency in Microsoft Office Suite.
• Strong organizational, analytical, and communication skills.
• Ability to work independently and in a team, manage multiple projects, and travel as needed.

Key Duties and Responsibilities

Manage a team of correspondence processing personnel, ensuring compliance, quality, and productivity standards. Support staff, handle escalated inquiries, maintain confidentiality, and report operational concerns. Review quality and audit findings, ensure timely completion of work, and perform administrative duties such as training, evaluations, disciplinary actions, and staff meetings. Ensure adherence to policies and procedures, and participate in operational improvements.

Qualifications

Bachelor's degree or five (5) years of related experience; experience in Medicare recovery environment required.

Physical Demands

Primarily office work; sitting, handling, speaking, hearing, with occasional lifting up to 25 pounds. Reasonable accommodations available for disabilities.

Compensation & Benefits

Estimated pay range: $45K - $49K, with comprehensive benefits including health, 401(k), paid time off, and training opportunities.

Company Description

CNI is a federally owned corporation supporting the Chickasaw Nation, with operations nationwide and abroad, committed to community development and service.

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