Retail Assistant Store Manager | West Acres

Lovisa Pty Ltd; Fargo (ND); On-site; USD 42,000 - 54,000; Full time

Job summary

Lovisa Pty Ltd in Fargo, ND is seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will train and coach associates, drive sales, manage inventory, and ensure visual merchandising standards. The role requires strong leadership, flexibility, and a passion for fashion. If you thrive in a fast-paced environment and represent the Lovisa brand, apply today.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training and developing team.
• Foster effective communication across team members.
• Lead by example in customer service.
• Assist in recruiting, hiring, onboarding new team members.
• Drive sales through team motivation and leadership.
• Execute opening/closing procedures and daily operations.
• Manage inventory and stockroom organization.
• Oversee shipments and product flow.
• Monitor shrink and safeguard assets.
• Support payroll and scheduling; maintain records.
• Ensure visual merchandising standards.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.

Skills

Retail management

Problem-solving

Interpersonal communication

Leadership

Fashion awareness

Fast-paced environment

Flexible availability

Physical ability

Brand ambassador

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge