Retail Assistant Store Manager | Woodfield

Lovisa Pty Ltd; Schaumburg (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

A popular fashion retail brand is seeking an Assistant Store Manager in Schaumburg, Illinois. The ideal candidate will lead a retail team to provide exceptional customer experiences, support daily operations, and drive sales performance. Responsibilities include training and coaching associates, ensuring exceptional customer service, and managing inventory. Previous retail management experience and a passion for fashion are essential. This position offers opportunities for growth in a dynamic retail environment.

Qualifications

• 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.

Responsibilities

• Support Store Manager in training and developing store associates.
• Drive sales performance through team motivation.
• Create an engaging shopping environment.
• Support payroll management and scheduling.
• Maintain accurate financial records.

Skills

Problem-solving abilities

Interpersonal skills

Communication skills

Leadership capabilities

Customer service

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge