Retail Assistant Store Manager West Towne

Lovisa Holdings Limited; Madison (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

Lovisa Holdings Limited is seeking an experienced Store Manager in Madison, WI to lead store operations and drive sales while delivering exceptional customer experiences.

You will coach and develop associates, ensure visual standards, manage inventory, and uphold loss-prevention practices in a fast-paced fashion retail environment.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute opening/closing procedures and other operational processes
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and product flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards
• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service
• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Skills

2+ years retail management

Problem solving

Interpersonal communication

Leadership capabilities

Retail and fashion passion

Fast-paced environment

Flexible availability

Physical ability

Brand ambassador

Appearance and attitude

Fashion knowledge

Job description

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates

• Foster effective communication across all team members

• Lead by example in providing outstanding customer service

• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership

• Execute operational procedures including opening/closing protocols

• Manage inventory control and stockroom organization

• Oversee accurate processing of shipments and merchandise flow

• Monitor and maintain shrink prevention measures

• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment

• Resolve customer concerns professionally and efficiently

• Maintain store appearance and cleanliness

• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling

• Maintain accurate financial records and reports

• Ensure compliance with company policies and procedures

• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience

• Strong problem-solving and decision-making abilities

• Excellent interpersonal and communication skills

• Demonstrated leadership capabilities

• Passion for retail and fashion

• Ability to work in a fast-paced environment

• Flexible availability including evenings, weekends, and holidays

• Physical ability to perform tasks like standing, lifting, and moving merchandise

• Embody company values and culture

• Maintain professional appearance and attitude

• Act as a brand ambassador both in-store and in the community

• Stay current with fashion trends and product knowledge