Retail Assistant Store Manager | Oak Park

Lovisa Holdings Limited; Overland Park, Northern (KS, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Lovisa Holdings Limited is seeking an Assistant Store Manager to lead a retail team in Overland Park, KS. You will support the Store Manager, drive sales, and ensure exceptional customer experiences while overseeing daily operations and visual standards.

The role requires 2+ years of retail management, strong leadership, and a passion for fashion. Expect a dynamic, fast-paced environment with flexible hours including evenings, weekends, and holidays.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Leadership

Customer service

Communication

Problem-solving

Fashion knowledge

Flexibility

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge