Retail Assistant Store Manager — Lead Sales & Service

Northside Pawn; Fort Worth (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee discounts

Paid time off

401(k) auto-enrollment

Tuition Reimbursement

Job summary

Northside Pawn in Fort Worth, TX is seeking an Assistant Store Manager to assist the Store Manager in daily operations and drive performance. You will coach the team, deliver outstanding customer service, and contribute to profitability while overseeing inventory, cash handling, and merchandising.

The role offers competitive hourly pay with commissions up to 8% and bonus opportunities based on store performance, with flexible retail hours and benefits that begin after onboarding.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer Service

Team Development

Hiring & Training

Education

High School Diploma

Tools

Retail POS Systems

Cash Handling

Job description

Northside Pawn in Fort Worth, TX is seeking an Assistant Store Manager to assist the Store Manager in daily operations and drive performance. You will coach the team, deliver outstanding customer service, and contribute to profitability while overseeing inventory, cash handling, and merchandising.

The role offers competitive hourly pay with commissions up to 8% and bonus opportunities based on store performance, with flexible retail hours and benefits that begin after onboarding.