Retail Assistant Store Manager — Lead Operations & Service

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Hamilton (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation and Sick

Paid Holidays

403(b) with company match

Employee Assistance Program

Discounts when shopping at our stores

$300 referral bonus for internal staff

Job summary

Ohio Valley Goodwill Industries in Hamilton, OH is seeking a Retail Assistant Store Manager for Princeton Rd. You will work with the Store Manager to oversee daily operations, customer service, stocking, merchandising, inventory, and safety standards.

You will supervise and train staff, schedule shifts, handle cash and reports, and ensure a smooth donation flow while maintaining budgeted payroll. This role requires strong integrity, attention to detail, and excellent communication with donors

Qualifications

• High School Diploma or equivalent required.
• Two+ years of progressive retail management experience preferred.
• Minimum 5 years’ experience in retail or related industry."
• Experience coaching and developing associates in a retail setting.
• Proficiency in scheduling store staff.
• Strong English communication, both written and spoken.
• Basic math and computer skills.
• Broad knowledge of thrift and resale industry and ability to respond to competitive situations.

Responsibilities

• Oversee daily store operations with Retail Store Manager.
• Perform cash handling, ordering supplies, and opening/closing procedures.
• Maintain safe, clean, and well-organized store environment.
• Supervise and train staff; ensure adequate staffing and payroll alignment.
• Greet donors, unload donations, process donor receipts, and assist customers.

Skills

High school diploma

Retail management

Retail experience

Coaching & development

Staff scheduling

English communication

Mathematics & computer basics

Thrift industry knowledge

Customer service

Education

High school diploma or equivalent

Job description

Ohio Valley Goodwill Industries in Hamilton, OH is seeking a Retail Assistant Store Manager for Princeton Rd. You will work with the Store Manager to oversee daily operations, customer service, stocking, merchandising, inventory, and safety standards.

You will supervise and train staff, schedule shifts, handle cash and reports, and ensure a smooth donation flow while maintaining budgeted payroll. This role requires strong integrity, attention to detail, and excellent communication with donors