Retail Assistant Store Manager - People & Service Focus

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Mason (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Short/Long-Term Disability

Paid Vacation and Sick

Paid Holidays

403(b) with company match

Employee Assistance Program

Store employee discounts

Job summary

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. is seeking a Retail Assistant Store Manager to coordinate with the Store Manager and oversee daily operations of the store, including customer service, stocking, merchandising, and inventory control.

You will help lead staff, manage schedules, handle cash transactions, and ensure a compliant, safe, and welcoming shopping environment. The role requires flexibility to work weekends and holidays and a commitment to Goodwill’s mission and

Qualifications

• High School Diploma or equivalent preferred.
• Two years of prior retail progressive management experience supervising several departments and/or staff or more employees preferred.
• Minimum of 5 years’ experience in retail or equivalent industry.

Responsibilities

• Oversees and executes the overall operation of the retail store in partnership with the Retail Store Manager.
• Performs daily administrative/clerical functions of store operations such as cash transactions, ordering supplies, and opening and closing the stores.
• Work a flexible schedule in support to the store opening, production and closing operations including weekends and holidays.
• Assist in the supervision and training of employees.
• Fulfill duties of all production and retail staff including greeting donors, unloading donations, receipts, sorting items, cash handling, and maintaining a neat sales floor.
• Create an atmosphere of exceptional customer service for internal and external customers.
• Monitor and enforce security and proper sales procedures.
• Maintain staffing levels and budgets, train new associates per policy.
• Keep store orderly and compliant with safety standards.

Skills

Retail management experience

Leadership and supervision

Customer service excellence

Scheduling and time management

English communication

Analytical and problem solving

Education

High School Diploma

Equivalent education accepted

Tools

Computer literacy

Cash handling / POS systems

Job description

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. is seeking a Retail Assistant Store Manager to coordinate with the Store Manager and oversee daily operations of the store, including customer service, stocking, merchandising, and inventory control.

You will help lead staff, manage schedules, handle cash transactions, and ensure a compliant, safe, and welcoming shopping environment. The role requires flexibility to work weekends and holidays and a commitment to Goodwill’s mission and