Retail Assistant Store Manager | Harlem Irving Plaza

Lovisa Pty Ltd; Norridge (IL); Presencial; USD 55 000 - 72 000; Tempo integral

Resumo da oferta

Lovisa Pty Ltd seeks an Assistant Store Manager to lead a retail team in delivering exceptional customer experiences and to support daily operations. The role focuses on sales leadership, inventory control, and visual merchandising in a fast-paced fashion environment.

You will assist in recruiting, training, and coaching staff, ensuring a high standard of service and reliable store performance. The position requires a passion for fashion, strong communication, and a professional appearance.

Qualificações

• Minimum 2+ years in retail management.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Represent Lovisa values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador in-store and in community.
• Stay current with fashion trends and product knowledge.

Responsabilidades

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and daily operations.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor shrink and maintain security measures.
• Ensure store meets visual merchandising standards.

Conhecimentos

Retail management

Leadership

Communication

Brand ambassador

Fashion knowledge

Merchandising

Inventory control

Customer service

Flexibility

Team coaching

Problem solving

Appearance

Descrição da oferta de emprego

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge