Retail Assistant Store Manager | Harlem Irving Plaza

Lovisa; Norridge (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Lovisa is seeking a dynamic Assistant Store Manager to help lead our retail team in Norridge, IL, delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will coach and develop associates, drive sales, manage inventory, uphold visual standards, and handle administrative duties while embodying our brand values and delivering consistent, friendly service.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and daily store operations.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Maintain visual merchandising standards and store appearance.
• Resolve customer concerns professionally and efficiently.
• Assist payroll management and scheduling.

Skills

Retail management

Problem-solving

Interpersonal communication

Leadership

Fashion retail

Fast-paced environment

Flexibility

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates

• Foster effective communication across all team members

• Lead by example in providing outstanding customer service

• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership

• Execute operational procedures including opening/closing protocols

• Manage inventory control and stockroom organization

• Oversee accurate processing of shipments and merchandise flow

• Monitor and maintain shrink prevention measures

• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment

• Resolve customer concerns professionally and efficiently

• Maintain store appearance and cleanliness

• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling

• Maintain accurate financial records and reports

• Ensure compliance with company policies and procedures

• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience

• Strong problem-solving and decision-making abilities

• Excellent interpersonal and communication skills

• Demonstrated leadership capabilities

• Passion for retail and fashion

• Ability to work in a fast-paced environment

• Flexible availability including evenings, weekends, and holidays

• Physical ability to perform tasks like standing, lifting, and moving merchandise

• Embody company values and culture

• Maintain professional appearance and attitude

• Act as a brand ambassador both in-store and in the community

• Stay current with fashion trends and product knowledge