Retail Assistant Store Manager- Great Mall

Lovisa; Milpitas, Northern (CA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Lovisa in Milpitas, CA, is seeking an Assistant Store Manager to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and business goals.

You will assist in training, coaching, and developing team members, drive sales through motivation, manage inventory and shipments, and ensure visual merchandising standards are met. The role requires strong leadership and flexible availability including evenings and weekends.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and inventory control.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures and visual merchandising standards.
• Create an engaging shopping environment and deliver personalized service.
• Resolve customer concerns professionally and efficiently; maintain store appearance and cleanliness.
• Assist payroll management and scheduling; maintain accurate financial records and reports.

Skills

Retail management

Customer service

Leadership

Communication skills

Problem-solving

Team development

Flexible scheduling

Brand ambassadorship

Merchandising

Inventory control

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficientlyMaintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications:

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge