Retail Assistant Store Manager- Broadway Square

Lovisa Pty Ltd; Tyler (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Lovisa is seeking an Assistant Store Manager to help lead our retail team in Tyler, TX. You will support the Store Manager, mentor associates, and ensure exceptional customer experiences while driving daily operations and sales goals.

This role requires hands-on leadership in a fast-paced fashion environment, strong communication, problem-solving, and a commitment to Lovisa's brand values. Flexible availability including evenings and weekends is required.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities in fast-paced settings.
• Passion for fashion and maintaining brand standards.
• Ability to work some evenings, weekends, and holidays.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance and lead team motivation.
• Execute opening/closing procedures and inventory controls.
• Maintain visual merchandising standards and store appearance.
• Oversee shipments, merchandise flow, and stockroom organization.
• Assist with payroll, scheduling, and loss prevention initiatives.

Skills

Interpersonal communication

Leadership

Problem-solving

Retail operations

Brand ambassador

Fashion trend knowledge

Flexibility

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge