Retail Assistant Store Manager

The ODP Corporation; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

The ODP Corporation seeks a Retail Assistant Store Manager to enhance sales and service growth at Office Depot. This role involves driving customer satisfaction, managing store operations, and developing team members in a dynamic retail environment. Candidates should possess strong leadership skills and retail experience.

Qualifications

• 1-3 years of experience in retail, sales, or supervisory roles preferred.
• Basic computer skills; logistics and freight experience a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Drive memorable customer experiences and satisfaction.
• Coach associates for performance improvement.
• Ensure safety and security during manager absences.

Skills

Leadership

Communication

Customer Service

Education

High School diploma or equivalent; Bachelor's preferred

Job description

Join to apply for the Retail Assistant Store Manager role at The ODP Corporation.

Overview:

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance visual and merchandising standards, manage freight and logistics activities, and prioritize unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. This role requires flexibility to work evenings, weekends, and holidays, including performing External Key Carrier responsibilities such as opening and closing the store.

Responsibilities include:

1. Sales and Service Excellence:
   • Drive memorable customer experiences and satisfaction.
   • Implement selling techniques and sales training.
   • Assist in training and developing associates.
   • Deliver exceptional customer service and product expertise.
2. Operational Efficiency:
   • Process merchandise accurately and efficiently.
   • Identify and implement process improvements.
   • Coach associates for performance improvement.
   • Increase sales and profitability through various initiatives.
3. Leadership and Team Development:
   • Provide guidance and training to store staff.
   • Conduct training on business models and service offerings.
   • Observe, coach, and give feedback to build trust and loyalty.
   • Assess store associates' performance and competencies.
4. External Key Carrier Responsibilities:
   • Ensure safety and security during manager absences.
   • Perform opening and closing duties, including alarm system management and cash handling.
   • Maintain loss prevention standards.

Qualifications:

• High School diploma or equivalent; Bachelors preferred.
• Experience in retail, sales, or supervisory roles (1-3 years preferred).
• Basic computer skills; logistics and freight experience a plus.
• Strong leadership, communication, and customer service skills.
• Ability to work independently and as part of a team, with flexibility for scheduling.

About The ODP Corporation: ... (additional company info omitted for brevity)