Retail Assistant Store Manager

The ODP Corporation; Chesapeake (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A forward-thinking company is seeking a Retail Assistant Store Manager to drive sales and foster a vibrant store culture. This role involves leading a customer-centric environment, training associates, and implementing operational efficiencies. The ideal candidate will have a passion for customer service, strong leadership skills, and the ability to adapt in a fast-paced retail setting. With a commitment to employee growth and development, this position offers a unique opportunity to make a significant impact in the retail space. Join a team that values creativity and commitment to excellence.

Benefits

401(k)

Growth Opportunities

Incentive Programs

Qualifications

• 1-3 years of related experience; supervisory experience preferred.
• Strong selling, coaching, and leadership skills required.

Responsibilities

• Deliver memorable customer experiences and implement sales training.
• Train and guide store associates and conduct performance assessments.
• Ensure safety and security during manager absences.

Skills

Customer Service

Sales Techniques

Coaching

Leadership

Communication

Education

High School Diploma

Bachelor's Degree in Business or Marketing

Tools

Basic Computer Skills

Job description

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Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards, manage freight and logistics activities, and prioritize customer satisfaction. The Assistant Manager will lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Managers must be able to work a flexible schedule including evenings, weekends, and holidays. Full-Time Assistant Managers are also responsible for External Key Carrier duties such as opening and closing the store.

Primary Responsibilities

1. Sales and Service Excellence:
   • Partner with management to deliver memorable customer experiences.
   • Implement Office Depot selling techniques and sales training.
   • Assist in training and developing associates to foster a sales-focused environment.
   • Provide exceptional customer service and product expertise.
2. Operational Efficiency:
   • Process merchandise accurately and efficiently, maintaining visual standards.
   • Identify and implement process improvements to reduce waste.
   • Support the General Manager with coaching and performance management.
   • Contribute to sales and profitability goals through various initiatives.
3. Leadership and Team Development:
   • Train and guide store associates, including Print Services staff.
   • Conduct training on the business model and service offerings.
   • Observe, coach, and provide feedback to enhance performance.
   • Assess store associates’ performance and competencies, providing input to the General Manager.
4. External Key Carrier Responsibilities:
   • Ensure safety and security during manager absences.
   • Perform opening and closing duties, including alarm activation/deactivation and cash handling.
   • Maintain compliance with loss prevention policies.

Education and Experience

• High School diploma or equivalent; Bachelor’s preferred.
• Relevant fields: Business, Marketing, Retail.
• 1-3 years of related experience; supervisory experience preferred.
• Basic computer skills; experience with logistics and freight.
• Strong selling, coaching, and leadership skills.
• Excellent communication and organizational skills.
• Ability to adapt and work independently or with a team.

About The ODP Corporation

Leading provider of products and services via B2B distribution and omnichannel retail presence, including Office Depot and OfficeMax stores. Committed to empowering businesses, professionals, and consumers.

Disclaimer

This description summarizes key responsibilities and may not include all duties. Other tasks may be assigned as needed.

Pay, Benefits & Schedule

Hourly pay ranges from $15.19 to $25.88, depending on location and experience. Benefits include 401(k) and growth opportunities. Eligible for incentive programs.

How to Apply

Click the Apply Now button and follow the instructions to submit your application. The posting remains open for at least 3 days or until filled.

Equal Employment Opportunity

Committed to providing equal opportunity regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or other protected characteristics. We consider applicants with criminal records in accordance with applicable laws.