Retail Assistant Store Leader – Customer Experience

Carhartt, Inc.; Tucson (AZ); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Tobacco-free workplace

Job summary

Carhartt, Inc. is seeking a Store Supervisor to lead a D2C retail team in Tucson. You will drive customer experiences, merchandising standards, and daily store operations while coaching associates and protecting store profitability.

The role requires 3 years of supervisory retail experience, strong communication, and the ability to recruit, train, and develop staff. This on-site position emphasizes teamwork and community engagement in a tobacco-free environment.

Qualifications

• Bachelor's or equivalent work experience in lieu of degree.
• 3 years of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Support the Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Drive Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Assist the Store Leader with leading timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader regarding operations data; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
• Ownership of individual development and professional growth.

Skills

Retail supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing & training

Organization & communication

POS Systems

Microsoft Office

Education

Bachelor's or equivalent work experience

Tools

POS Systems

Microsoft Office

Job description

Carhartt, Inc. is seeking a Store Supervisor to lead a D2C retail team in Tucson. You will drive customer experiences, merchandising standards, and daily store operations while coaching associates and protecting store profitability.

The role requires 3 years of supervisory retail experience, strong communication, and the ability to recruit, train, and develop staff. This on-site position emphasizes teamwork and community engagement in a tobacco-free environment.