Retail Assistant Manager: Store Operations & Service

R301US Hibbett Retail, Inc.; Birmingham (AL); On-site; USD 21,000 - 22,000; Full time

Job summary

R301US Hibbett Retail, Inc. is seeking an Assistant Manager in Birmingham to support the Store Manager with daily operations, merchandising, and staff supervision. The role emphasizes outstanding customer service and knowledge of product areas.

The Assistant Manager will supervise during the Store Manager’s absence, help with recruiting and training, and ensure store profitability through effective inventory and scheduling. Competitive hourly pay offered.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and accurately.
• Team-player with a passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as Store Manager in their absence.
• Assist in recruiting, training, and evaluation of personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service and promote services and merchandise.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Detail orientation

Job description

R301US Hibbett Retail, Inc. is seeking an Assistant Manager in Birmingham to support the Store Manager with daily operations, merchandising, and staff supervision. The role emphasizes outstanding customer service and knowledge of product areas.

The Assistant Manager will supervise during the Store Manager’s absence, help with recruiting and training, and ensure store profitability through effective inventory and scheduling. Competitive hourly pay offered.