Assistant Store Manager — Lead Retail Team & Service

R301US Hibbett Retail, Inc.; Bessemer (AL); On-site; USD 21,000 - 23,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Bessemer, AL is seeking an Assistant Manager to support store leadership, drive customer service excellence, and promote merchandise. This role involves supervising staff, coordinating schedules, and protecting assets while sustaining store profitability.

The Assistant Manager will work closely with the Store Manager, contribute to training, and ensure the team meets performance targets in a fast-paced retail environment.

Qualifications

• Experience in retail environment preferred, esp. footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative and attention to detail.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Assume store leadership in Store Manager's absence and train staff as needed.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics and expenses to support profitability.
• Ensure high-quality customer service and adherence to policies and procedures.

Skills

Customer service

Staff supervision

Merchandising

Scheduling

Training

Job description

R301US Hibbett Retail, Inc. in Bessemer, AL is seeking an Assistant Manager to support store leadership, drive customer service excellence, and promote merchandise. This role involves supervising staff, coordinating schedules, and protecting assets while sustaining store profitability.

The Assistant Manager will work closely with the Store Manager, contribute to training, and ensure the team meets performance targets in a fast-paced retail environment.