Retail Assistant Manager: Omni-Channel Team Leader

Sally Beauty Holdings, LLC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to lead store teams, develop talent and drive customer experiences while delivering strong store results in a fast-paced retail environment.

In this role you will support the Store Manager with hiring, training, scheduling and omni-channel initiatives, ensuring brand standards, inventory control and compliant operations across daily store activities.

Qualifications

• 3+ years of retail sales or customer service experience preferred
• Ability to lead or support a team to meet business objectives
• Effective communication with team and management
• Scheduling availability to meet business needs
• Cosmetology license desirable, but not required

Responsibilities

• Lead store associates to deliver exceptional customer experiences.
• Assist in recruiting, training, and coaching staff.
• Support omni-channel initiatives including order fulfillment.
• Oversee store operations, inventory, and payroll hours.
• Ensure brand standards, merchandising, and store cleanliness.

Skills

Team leadership

Customer service

Communication

Scheduling

Omni-channel

Job description

Sally Beauty is seeking an Assistant Manager to lead store teams, develop talent and drive customer experiences while delivering strong store results in a fast-paced retail environment.

In this role you will support the Store Manager with hiring, training, scheduling and omni-channel initiatives, ensuring brand standards, inventory control and compliant operations across daily store activities.