Assistant Store Manager — Omni-Channel Leader

Sally Beauty Holdings, LLC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to lead store teams and drive customer satisfaction in an active retail environment. You will assist the Store Manager in all areas, including hiring, development of associates, and ensuring brand standards across merchandising, operations, and customer service.

This role emphasizes leadership, teamwork, and effective communication to achieve store KPIs. The position supports brand strategies, oversees in-store and omni-channel activities, and

Qualifications

• High School Diploma or equivalent.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: supervise and plan associates' daily goals to deliver an exceptional client experience and maximize KPIs.
• 30% People: train and develop teams, recruit when needed, coach and address performance.
• 30% Operations: ensure execution of company processes and Omni-channel fulfillment.
• 10% Safety/Loss Prevention: protect assets and ensure safety and policy compliance.

Skills

Effective Communicator

Team Builder

Customer Focus

Results Driven

Strategic Thinking

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager to lead store teams and drive customer satisfaction in an active retail environment. You will assist the Store Manager in all areas, including hiring, development of associates, and ensuring brand standards across merchandising, operations, and customer service.

This role emphasizes leadership, teamwork, and effective communication to achieve store KPIs. The position supports brand strategies, oversees in-store and omni-channel activities, and