Retail Assistant Manager: Lead Team & Store Performance

City of Lincoln; Mechanicsville (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager for the Mechanicsville location during the upcoming job fair. The role supports store leadership, drives sales, maintains appearance, and ensures a positive customer and associate experience.

The position requires leadership experience, a high school diploma or GED, and a commitment to Goodwill standards and safety. Evening/Weekend availability may be required.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 2 Years' experience in a leadership role required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Responsibilities

• Identifies work to be done, prioritizes and delegates, assists in developing associates to drive store financial goals.
• Promotes and sets the example for Goodwill's standards of exceptional customer service, both internally and externally.
• Assists the store management team with onboarding, monthly meetings, check ins and appraisals.
• Solicits customer and associate feedback.
• Recognizes and rewards behaviors that reinforce progress and success utilizing all recognition programs.
• Maximizes the value of all donated goods. Ensures donations are received and processed quickly and efficiently.
• Adheres to Goodwill operational standards. This includes pricing, rotation, schedule and plant returns.
• Demands a high level of excellence to the standards of dress code, visual presentation, housekeeping.
• Submits all closing reports, accident reports, risk training reports, Kronos documentation correctly and on time.
• Ensures the security of all company assets.
• Utilizes management information tools such as daily sales, production reports, sales by commodity, Round Up reports and monthly variance reports to determine and measure store activity and to identify trends.
• Communicates directly, consistently and in a timely manner with direct supervisor and other management team members relating to problems with store operations and personnel.

Skills

Retail management

Customer service

Leadership

Sales optimization

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager for the Mechanicsville location during the upcoming job fair. The role supports store leadership, drives sales, maintains appearance, and ensures a positive customer and associate experience.

The position requires leadership experience, a high school diploma or GED, and a commitment to Goodwill standards and safety. Evening/Weekend availability may be required.