Retail Assistant Manager: Lead Stores & Customer Experience

City of Lincoln; Chester (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a capable manager in a full-time retail environment at our Chester location. The role focuses on leading a retail team, maximizing financial results, enhancing store appearance, and delivering exceptional customer experiences.

The position requires a high school diploma or GED (or equivalent experience) and at least two years in a leadership role. Availability for evenings/weekends is expected, with a background check required.

Qualifications

• 2 Years' experience in a leadership role preferred.
• Strong customer service and communication skills required.
• Ability to supervise and develop staff to meet store goals.

Responsibilities

• Lead and support store team to maximize financial results and customer satisfaction.
• Ensure consistent customer service that aligns with Goodwill standards.
• Assist in onboarding, staff meetings, and performance check-ins.
• Oversee merchandising, pricing, and daily operations to maintain store appearance.

Skills

Leadership

Communication

Customer service

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a capable manager in a full-time retail environment at our Chester location. The role focuses on leading a retail team, maximizing financial results, enhancing store appearance, and delivering exceptional customer experiences.

The position requires a high school diploma or GED (or equivalent experience) and at least two years in a leadership role. Availability for evenings/weekends is expected, with a background check required.