Retail Assistant Manager: Lead Team & Elevate Experience

knitwellgroup; Ann Arbor (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts plus discounts

Professional development and careerAdv

Community philanthropy partnerships

Job summary

knitwellgroup's WHBM store in Ann Arbor, MI is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless, personalized customer experience. You will foster a welcoming environment, coach associates, and drive store performance with a hands-on leadership style.

Responsibilities include team development, in-store events, inventory management, and ensuring adherence to brand standards while promoting omni-channel sales.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management

Communication skills

Interpersonal skills

Team leadership

Customer relationship building

Lifting up to 50 pounds

Job description

knitwellgroup's WHBM store in Ann Arbor, MI is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless, personalized customer experience. You will foster a welcoming environment, coach associates, and drive store performance with a hands-on leadership style.

Responsibilities include team development, in-store events, inventory management, and ensuring adherence to brand standards while promoting omni-channel sales.