Retail Assistant Manager: Lead Team, Deliver WOW, Grow

Krispy Kreme Doughnut Corporation; Wichita (KS); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Medical, Vision, Dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme in Wichita, Kansas is seeking an Assistant Manager who will work with the General Manager to deliver a WOW experience for customers and ensure smooth shop operations. You will lead a team, coach staff, assist with hiring, training, onboarding, and dispute resolution, and help manage cash handling, accounting reporting, and inventory control.

This role emphasizes teamwork, excellent service, and developing staff toward your long-term goal of becoming a General Manager, with

Qualifications

• High school diploma or equivalent.
• Five years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage a team of customer-focused employees through coaching and teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, reporting, revenues, and inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by fostering an inclusive culture.

Skills

Team leadership

Staff development

Hiring & training

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Krispy Kreme in Wichita, Kansas is seeking an Assistant Manager who will work with the General Manager to deliver a WOW experience for customers and ensure smooth shop operations. You will lead a team, coach staff, assist with hiring, training, onboarding, and dispute resolution, and help manage cash handling, accounting reporting, and inventory control.

This role emphasizes teamwork, excellent service, and developing staff toward your long-term goal of becoming a General Manager, with