Retail Assistant Manager - Lead Store Success

JD Sports NA; Opelika (AL); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in Opelika, Alabama. This role supports the Store Manager in daily operations, staff guidance, merchandising, and customer service excellence.

Knowledge of product areas across the store, inventory awareness, and adherence to company policies are essential. The position requires leadership during the Store Manager’s absence and a commitment to store profitability.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail.
• Team-player with customer focus.

Responsibilities

• Assist Store Manager in controlling store assets.
• Collaborate with Store Manager to plan selling, restocking, merchandising, ordering, and scheduling.
• Step in as store leader in Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure high-quality customer service per manuals and policies.
• Promote and sell services and merchandise offered by the store.
• Follow all store policies and procedures as directed.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in Opelika, Alabama. This role supports the Store Manager in daily operations, staff guidance, merchandising, and customer service excellence.

Knowledge of product areas across the store, inventory awareness, and adherence to company policies are essential. The position requires leadership during the Store Manager’s absence and a commitment to store profitability.