Retail Assistant Manager - Lead Store Ops & Service

JD Sports NA; Grand Island (NE); On-site; USD 20,000 - 29,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Grand Island, NE assists the Store Manager with daily operations and administrative duties, ensuring policies are followed and customer service remains outstanding.

You will supervise in the Manager's absence, help with selling, restocking, merchandising, ordering, and scheduling, and support recruitment and training while maintaining profitability and department standards.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and meet store goals.

Responsibilities

• Assist Store Manager with store operations and administration.
• Help plan selling, restocking, merchandising, ordering, and scheduling.
• Act as acting Store Manager in absence of the Store Manager.
• Support recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers across departments.
• Maintain inventory visibility and profitability metrics.
• Deliver outstanding customer service and promote merchandise.
• Ensure adherence to store policies and internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced

Team leadership

Self-motivation

Attention to detail

Communication skills

Job description

The Assistant Manager at Hibbett I City Gear in Grand Island, NE assists the Store Manager with daily operations and administrative duties, ensuring policies are followed and customer service remains outstanding.

You will supervise in the Manager's absence, help with selling, restocking, merchandising, ordering, and scheduling, and support recruitment and training while maintaining profitability and department standards.