Retail Assistant Manager: Lead Store Operations

JD Sports NA; Albany (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear Albany, GA, supports the Store Manager in daily operations and administrative duties to meet store goals while delivering outstanding customer service.

Knowledge across product areas, adherence to policies, and readiness to supervise in the Store Manager's absence are essential. The role emphasizes merchandising, staffing, and loss prevention to drive profitability and service excellence.

Qualifications

• Experience in retail, preferably footwear/apparel.
• Strong customer service skills and communication.
• Excellent interpersonal abilities.
• Ability to thrive in a fast-paced setting.
• Capable of leading a team and taking initiative.
• Detail-oriented with accuracy in tasks.

Responsibilities

• Help Store Manager control store assets.
• Assist in planning actions for selling, restocking, merchandising, ordering, and scheduling.
• Lead in the Store Manager's absence.
• Support recruiting, training, and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses for profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and trends.
• Maintain high-quality customer service per policies.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Detail-oriented

Initiative

Job description

The Assistant Manager at Hibbett I City Gear Albany, GA, supports the Store Manager in daily operations and administrative duties to meet store goals while delivering outstanding customer service.

Knowledge across product areas, adherence to policies, and readiness to supervise in the Store Manager's absence are essential. The role emphasizes merchandising, staffing, and loss prevention to drive profitability and service excellence.