Retail Assistant Manager - Lead Store & Customer Experience

JD Sports NA; Lexington (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Hibbett I City Gear in Lexington, NE is hiring an Assistant Manager to support the Store Manager in daily operations. You will oversee merchandising, restocking, and customer service, acting as the store leader in the Manager's absence.

Strong communication, sales, and team-building skills are essential for success in a fast-paced retail environment. The role emphasizes supervising staff, ensuring profitability, and delivering outstanding customer service in alignment with company policies and

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative and attention to detail.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain communication with Store Manager about inventory movement and customer trends.
• Ensure quality customer service as outlined in company manuals.
• Perform general administrative duties and support Store Manager responsibilities.
• Deliver extraordinary customer service as emphasized in the customer service manual.

Job description

Hibbett I City Gear in Lexington, NE is hiring an Assistant Manager to support the Store Manager in daily operations. You will oversee merchandising, restocking, and customer service, acting as the store leader in the Manager's absence.

Strong communication, sales, and team-building skills are essential for success in a fast-paced retail environment. The role emphasizes supervising staff, ensuring profitability, and delivering outstanding customer service in alignment with company policies and