Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Euclid (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Euclid, OH is hiring an Assistant Manager to support Store Manager and oversee daily operations in our Hibbett I City Gear location. You will help drive sales, merchandising, scheduling, and staff coordination to meet store goals.

The role emphasizes outstanding customer service, product knowledge across departments, and stepping in as acting manager when needed, with focus on assets protection and profitability.

Qualifications

• 1-3 years of customer service experience.
• Experience in retail footwear/apparel preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Manage store in the absence of the Store Manager.
• Assist in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales stats, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards.
• Keep the Store Manager informed about inventory and trends.
• Ensure extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise.

Skills

Customer Service

Retail Experience

Team Leadership

Communication

Job description

R301US Hibbett Retail, Inc. in Euclid, OH is hiring an Assistant Manager to support Store Manager and oversee daily operations in our Hibbett I City Gear location. You will help drive sales, merchandising, scheduling, and staff coordination to meet store goals.

The role emphasizes outstanding customer service, product knowledge across departments, and stepping in as acting manager when needed, with focus on assets protection and profitability.