Assistant Store Manager: Retail Leadership & Service

R301US Hibbett Retail, Inc.; Euclid (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in Euclid, OH to support the Store Manager in daily operations and customer service excellence. The role involves supervising staff, merchandising, scheduling, and achieving store goals while ensuring assets and policies are upheld.

The candidate should have 1–3 years of customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment. Knowledge of footwear/athletic apparel is a plus.

Qualifications

• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multiple tasks.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Serve as acting Store Manager in absence and train staff.
• Guide employees and customers across departments when needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Provide extraordinary customer service and promote services and merchandise.

Skills

Customer service

Interpersonal communication

Team leadership

Fast-paced environment

Self-starter

Detail-oriented

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in Euclid, OH to support the Store Manager in daily operations and customer service excellence. The role involves supervising staff, merchandising, scheduling, and achieving store goals while ensuring assets and policies are upheld.

The candidate should have 1–3 years of customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment. Knowledge of footwear/athletic apparel is a plus.