Retail Assistant Manager - Customer-Centric Leader

R301US Hibbett Retail, Inc.; Brooklyn (OH); On-site; USD 42,408,000 - 46,838,000; Full time

Job summary

Hibbett I City Gear in Brooklyn, Ohio, is seeking an Assistant Manager to support store operations and administration, reporting to the Store Manager, and supervising in the Store Manager’s absence. The role requires knowledge of each product area and a commitment to outstanding customer service.

You will assist in selling, restocking, merchandising, ordering, and scheduling, while upholding policies and protecting assets.

Qualifications

• Retail experience in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and ability to multitask.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Consult with Store Manager to set action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.
• Monitor inventory movement, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain high-quality customer service per company standards.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Attention to detail

Fast-paced environment

Job description

Hibbett I City Gear in Brooklyn, Ohio, is seeking an Assistant Manager to support store operations and administration, reporting to the Store Manager, and supervising in the Store Manager’s absence. The role requires knowledge of each product area and a commitment to outstanding customer service.

You will assist in selling, restocking, merchandising, ordering, and scheduling, while upholding policies and protecting assets.