Retail Assistant Manager - Lead Store Operations & Service

R301US Hibbett Retail, Inc.; Vicksburg (MS); On-site; USD 30,810,000 - 41,686,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Vicksburg, MS, supports the Store Manager in daily operations and guest experience. You will handle merchandising, scheduling, training, and administrative duties while stepping in as acting manager when needed.

You should have 1-3 years of customer service experience in retail, strong communication, attention to detail, and the ability to work in a fast-paced environment. This role reports to the Store Manager.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals and profits.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store in absence of Store Manager.
• Recruit, train, and evaluate personnel.
• Provide guidance to employees and customers.
• Monitor inventory, sales, and expenses to ensure profitability.
• Direct staff to complete department responsibilities.
• Maintain inventory movement and customer trends.
• Ensure quality customer service.
• Perform general administrative duties.
• Deliver extraordinary customer service per manual.
• Promote and sell services and merchandise.
• Uphold company policies.
• Protect assets and financial information and inform management of fraud risk.

Skills

Customer service

Interpersonal communication

Team leadership

Attention to detail

Multi-tasking

Job description

The Assistant Manager at Hibbett I City Gear in Vicksburg, MS, supports the Store Manager in daily operations and guest experience. You will handle merchandising, scheduling, training, and administrative duties while stepping in as acting manager when needed.

You should have 1-3 years of customer service experience in retail, strong communication, attention to detail, and the ability to work in a fast-paced environment. This role reports to the Store Manager.