Retail Assistant Manager — Customer-First Leader

R301US Hibbett Retail, Inc.; Starkville (MS); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Starkville, MS is seeking an Assistant Manager to support the Store Manager in daily operations, sales, merchandising, and customer service excellence. The role covers helping with scheduling, training, and maintaining store standards across departments.

Ideal candidates have 1–3 years in retail customer service, strong communication skills, and a proactive, multitasking mindset to lead teams during peak periods.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.
• Detail-oriented with ability to multitask.
• Team-player with a focus on customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets and ensuring store standards.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to support profitability across departments.
• Direct staff to ensure department responsibilities are met and standards maintained.

Skills

Customer service

Retail operations

Communication

Team leadership

Problem solving

Tools

POS systems

Inventory management

Job description

Hibbett I City Gear in Starkville, MS is seeking an Assistant Manager to support the Store Manager in daily operations, sales, merchandising, and customer service excellence. The role covers helping with scheduling, training, and maintaining store standards across departments.

Ideal candidates have 1–3 years in retail customer service, strong communication skills, and a proactive, multitasking mindset to lead teams during peak periods.