Retail Assistant Manager — Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Clinton (MS); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Clinton, Mississippi is seeking an Assistant Manager to support the Store Manager in day-to-day operations, oversee staff, and ensure outstanding customer service.

You will work across selling, restocking, merchandising, ordering, and scheduling; act in the Store Manager's absence, and train employees while upholding company policies and profit goals. This role requires knowledge of product areas and inventory discipline.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and keep up with goals and profits.
• Self-starter with initiative and attention to detail.
• Team-player with passion for outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high standards of customer service per manuals.
• Promote and sell services and merchandise.
• Uphold company policies and protect assets.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Clinton, Mississippi is seeking an Assistant Manager to support the Store Manager in day-to-day operations, oversee staff, and ensure outstanding customer service.

You will work across selling, restocking, merchandising, ordering, and scheduling; act in the Store Manager's absence, and train employees while upholding company policies and profit goals. This role requires knowledge of product areas and inventory discipline.