Retail Assistant Manager — Lead Store & Customer Experience

Hibbett, Inc.; Plaquemine (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Plaquemine, LA is seeking an Assistant Manager to support the Store Manager in daily operations, supervision, and merchandising. You will help with scheduling, training, and customer service excellence while maintaining store standards.

The role is non-exempt and hourly, with a focus on operational efficiency and helping customers across departments. You will be trained in Store Manager responsibilities and actions are aligned with company policies.

Qualifications

• Experience working in a retail environment is preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead and motivate a team.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking.
• Team player committed to outstanding customer service.

Responsibilities

• Assist Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Assume store leadership in the absence of the Store Manager.
• Participate in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to boost profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure continuous high-quality customer service.
• Perform general administrative duties and learn Store Manager responsibilities.
• Promote and sell services and merchandise.
• Uphold company policies and procedures.
• Protect assets and financial information; report fraud risk.

Skills

Customer service

Interpersonal communication

Team leadership

Fast-paced environment

Initiative / self-starter

Job description

Hibbett, Inc. in Plaquemine, LA is seeking an Assistant Manager to support the Store Manager in daily operations, supervision, and merchandising. You will help with scheduling, training, and customer service excellence while maintaining store standards.

The role is non-exempt and hourly, with a focus on operational efficiency and helping customers across departments. You will be trained in Store Manager responsibilities and actions are aligned with company policies.