Assistant Store Manager: Lead Team & Customer Experience

JD Sports NA; Junction City (KS); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Junction City, KS is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. You will supervise staff, manage schedules, and help drive sales while maintaining store standards.

The role requires retail experience, a strong customer service mindset, and the ability to lead a team in a fast-paced environment. Reporting to the Store Manager, you will uphold policies and promote merchandise across

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Consult with Store Manager in establishing action plans to accomplish selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure departmental responsibilities and standards are met.
• Maintain awareness of inventory movement and customer trends.
• Ensure quality customer service across all departments.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Job description

Hibbett I City Gear in Junction City, KS is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. You will supervise staff, manage schedules, and help drive sales while maintaining store standards.

The role requires retail experience, a strong customer service mindset, and the ability to lead a team in a fast-paced environment. Reporting to the Store Manager, you will uphold policies and promote merchandise across