Retail Assistant Manager: Lead Service & Store Ops

Hibbett, Inc.; Florence (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett, Inc. in Florence, Alabama is seeking an Assistant Manager to support store operations and drive sales. You will assist the Store Manager in managing merchandising, restocking, scheduling, and customer service while ensuring policy compliance and excellent store performance.

The role requires knowledge of product areas, strong interpersonal skills, and the ability to supervise in the Store Manager’s absence. Prior retail experience and leadership potential are preferred.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Detail-oriented

Team player

Job description

Hibbett, Inc. in Florence, Alabama is seeking an Assistant Manager to support store operations and drive sales. You will assist the Store Manager in managing merchandising, restocking, scheduling, and customer service while ensuring policy compliance and excellent store performance.

The role requires knowledge of product areas, strong interpersonal skills, and the ability to supervise in the Store Manager’s absence. Prior retail experience and leadership potential are preferred.