Retail Assistant Manager - Lead Service & Ops

JD Sports NA; Denton (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Denton, Texas is seeking an Assistant Manager to support the Store Manager in daily operations and drive outstanding customer service. You will be knowledgeable across product areas, help with selling, restocking, merchandising and scheduling, and act in the Store Manager's absence while being trained in store leadership responsibilities.

This role emphasizes protecting assets, following policies, and delivering a high level of service, while guiding employees and

Qualifications

• Retail experience in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet store goals.
• Self-starter with initiative and attention to detail.
• Team player with selling mindset.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Consult with Store Manager to plan selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Assist in recruiting, training, and evaluating staff.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics and expenses for profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service and promote products and services.
• Uphold all company policies and procedures in manuals.
• Protect assets and financial information; report potential fraud.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Job description

Hibbett I City Gear in Denton, Texas is seeking an Assistant Manager to support the Store Manager in daily operations and drive outstanding customer service. You will be knowledgeable across product areas, help with selling, restocking, merchandising and scheduling, and act in the Store Manager's absence while being trained in store leadership responsibilities.

This role emphasizes protecting assets, following policies, and delivering a high level of service, while guiding employees and