Retail Assistant Manager: Lead Sales & Team Growth

Abercrombie & Fitch Co.; Natick (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401K with Company Match

Training and Development

Career Advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our store. You will drive sales through data-driven decisions, guest service, and efficient daily operations, including opening/closing, staffing, training and visual presentation.

You’ll recruit and develop team members, coach performance, manage payroll, and ensure alignment with brand values while delivering omni-channel experiences in a fast-paced retail environment.

Qualifications

• Bachelor’s degree or supervisory experience in a customer-facing role.
• Strong customer focus and brand knowledge.
• Excellent communication and interpersonal skills.
• Ability to lead and coach a team in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Sales leadership

Communication

Team coaching

Payroll management

Merchandising & visual displays

Store operations

POS systems

Education

Bachelor’s degree or 1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our store. You will drive sales through data-driven decisions, guest service, and efficient daily operations, including opening/closing, staffing, training and visual presentation.

You’ll recruit and develop team members, coach performance, manage payroll, and ensure alignment with brand values while delivering omni-channel experiences in a fast-paced retail environment.