Retail Assistant Manager: Lead Sales & Team Growth

Abercrombie & Fitch Co.; Burlington (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus program

Paid Time Off

Volunteer Day

Merchandise Discount

Health Insurance

401(k) Match

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations and people leadership in a fast-paced retail environment.

You will drive sales by analyzing performance, ensuring exceptional customer service, and overseeing opening/closing routines, staffing, training and inventory control. You’ll lead by example, build visual displays, and coach non-management staff to deliver brand standards.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Leadership

Communication

Retail operations

Education

Bachelor's degree or supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations and people leadership in a fast-paced retail environment.

You will drive sales by analyzing performance, ensuring exceptional customer service, and overseeing opening/closing routines, staffing, training and inventory control. You’ll lead by example, build visual displays, and coach non-management staff to deliver brand standards.