Retail Assistant Manager - Lead Sales & Service

Cavender's; Joplin (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Cavender’s in Joplin, MO is seeking an Assistant Store Manager to support the Store Management Team and drive daily operations, sales and customer service.

You will supervise a team, assist customers, open/close the store, manage schedules, and ensure compliance with company policies while promoting Cavender’s culture and Best of the WEST service standards. This role emphasizes coaching, training, and loss prevention while maintaining a safe, organized retail environment.

Qualifications

• Experience leading a retail team and achieving sales goals.
• Strong customer service and communication skills.
• Ability to train and coach associates on sales techniques and company standards.

Responsibilities

• Support Cavender’s culture and lead the store team to meet sales goals.
• Open and close the store and supervise daily operations.
• Coach and train associates in product knowledge and customer service.
• Act as Manager on Duty and handle customer issues or personnel matters.
• Ensure store cleanliness, safety, and adherence to policies and procedures.

Skills

Retail management

Sales leadership

Customer service

Team supervision

Scheduling

Loss prevention

POS system

Tools

POS system

Job description

Cavender’s in Joplin, MO is seeking an Assistant Store Manager to support the Store Management Team and drive daily operations, sales and customer service.

You will supervise a team, assist customers, open/close the store, manage schedules, and ensure compliance with company policies while promoting Cavender’s culture and Best of the WEST service standards. This role emphasizes coaching, training, and loss prevention while maintaining a safe, organized retail environment.