Retail Assistant Manager — Lead Sales & Service

Hibbett, Inc.; Jackson (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager in Amory/Mississippi to assist the Store Manager with daily operations, merchandising, and staff supervision. The role emphasizes outstanding customer service, store policy adherence, and driving sales across departments.

The position requires 1–3 years of customer service experience and strong interpersonal skills to lead teams and deliver a high-quality shopping experience for customers in a fast-paced retail environment.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals/profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Provide guidance to staff and customers across departments as needed.
• Maintain inventory awareness and monitor sales statistics and expenses.
• Ensure exceptional customer service and uphold store policies.
• Generate a positive customer experience during peak periods.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Detail oriented

Job description

Hibbett, Inc. is seeking an Assistant Manager in Amory/Mississippi to assist the Store Manager with daily operations, merchandising, and staff supervision. The role emphasizes outstanding customer service, store policy adherence, and driving sales across departments.

The position requires 1–3 years of customer service experience and strong interpersonal skills to lead teams and deliver a high-quality shopping experience for customers in a fast-paced retail environment.