Assistant Store Manager - Retail Leadership & Customer Experience

R301US Hibbett Retail, Inc.; Flowood (MS); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. Flowood, MS is seeking an Assistant Manager to support Store Manager duties, supervise staff, and drive store performance. You will engage customers, merchandise products, and help with scheduling and operations to meet sales goals.

The role requires retail and customer service experience, strong communication, and a proactive, detail-oriented mindset in a fast-paced environment. This position offers an hourly wage and on-site work.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without prompting.

Responsibilities

• Assist the Store Manager in controlling assets and establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager to establish action plans for departmental and store responsibilities.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager’s responsibilities.
• Deliver extraordinary customer service as highlighted in the customer service manual and assist customers during peak periods.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Attention to detail

Job description

Hibbett Retail, Inc. Flowood, MS is seeking an Assistant Manager to support Store Manager duties, supervise staff, and drive store performance. You will engage customers, merchandise products, and help with scheduling and operations to meet sales goals.

The role requires retail and customer service experience, strong communication, and a proactive, detail-oriented mindset in a fast-paced environment. This position offers an hourly wage and on-site work.