Retail Assistant Manager — Customer Service & Operations

Hibbett, Inc.; Biloxi (MS); Sur place; USD 14 000 - 20 000; Plein temps

Résumé du poste

Hibbett, Inc. in Biloxi, MS is seeking an Assistant Manager to support store operations and customer service under the Store Manager. You will help manage merchandising, scheduling, and daily tasks while training staff and maintaining policies.

The role emphasizes strong customer service, knowledge of products, and leadership in the absence of the Store Manager. This is an hourly, non-exempt position in a retail environment.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and achieve store goals.
• Self-starter with initiative and leadership.

Responsabilités

• Assist the Store Manager in controlling store assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Serve as acting Store Manager in their absence.
• Provide guidance to employees and customers across departments.
• Ensure profitability by tracking inventory, sales, and expenses.
• Deliver outstanding customer service and promote merchandise.

Connaissances

Customer service

Communication skills

Team leadership

Attention to detail

Retail experience

Fast-paced environment

Description du poste

Hibbett, Inc. in Biloxi, MS is seeking an Assistant Manager to support store operations and customer service under the Store Manager. You will help manage merchandising, scheduling, and daily tasks while training staff and maintaining policies.

The role emphasizes strong customer service, knowledge of products, and leadership in the absence of the Store Manager. This is an hourly, non-exempt position in a retail environment.